Tupper Lake, New York
Not resolved

I brought my vehicle to this dealer for warranty service. When I was leaving I noticed that they had damaged my window - I went back right away (I had not even left the parking lot yet) and spoke to the service manager.

He told me that the window was damaged when I brought the vehicle in - it was not - and then told me that I wouldn't have noticed it anyway because my window was dirty! The window was dusty but it is the desert after all - my vehicles are always clean. I tried to contact the dealership manager and chrysler to make a complaint but got no response.

I filed a report with the better business bureau and the service manager went so far as to call me a liar and said I cursed at him when I returned to the dealership. I would advise anyone to be cautious when using the service department here.

Monetary Loss: $200.

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